Recommendations for Information Technology

Recommendations for Information Technology

Instructions/Descriptions

Recommendations for Information Technology

A Modern Office of City Council Project & Presentation

The key component of this course will involve working in a group to complete a project focused on creating recommendations for how to develop a Modern Office of City Council. Focusing on key concepts covered in class, change management strategies, similar structures in similar cities, the political landscape of Jacksonville, and our history, your group will be expected to draft and present a series of recommendations to advance the office. Along the way you will hear from Jacksonville City Council members, Office of City Council Staff, and individuals from other cities to assist in helping identify issues and concerns along with alternative paths to consider.

You will submit your group members to me by July 3. Groups must have at least three members and cannot have more than six. Your final projects will be presented on August 1 (either live or via recording). Groups can present however they wish; not all members are required to present. Projects will be due by August 6 to allow time for edits based on presentation feedback. All group members will receive the same score on the project and presentation with the exception of individuals whose scores are elevated or lowered based on a rubric each student will fill out about all group members (including themselves).

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The overarching goal of the project is to use course material and meaningfully examine the current structure of the Office of City Council and provide recommendations for improving efficiency and effectiveness in order to create an Office structure reflective of 21″ Century operations and governance.

Health Outcomes Responses Essay Project

Example #1 Tara

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For my Topic 3 Executive Summary assignment, I will propose establishing a mandatory 15-minute morning break and a 30-minute lunch break every working day within the thoracic triage department of Moffitt. The break times will have assigned coverage for the triage nurses with clinic nurses in the Thoracic Oncology Clinic. Due to an overwhelming number of calls and only two nurses answering calls at any given time Monday thru Friday, 8 am-5 pm; most days will not allow a lunch break. When I worked in telephone triage, I recognized a problem in getting away from the phone calls or computer for a 15-minute break or even lunch.

The benefit to having a covered break is that the assigned triage nurse can log out of their computer and step away from the possibility of a call coming in during their break. In addition, they would have a scheduled bathroom or snack break they can count on instead of hoping for a slow moment.

This change would require a request from the Thoracic Clinic Department scheduler, a fellow nurse responsible for maintaining the thoracic clinic nurses’ and triage nurses’ weekly schedules. A team-based approach has been shown to improve patient and staff satisfaction (Doud et al., 2020). The budget should not be affected since the thoracic nurse would be clocking out for these breaks and not being paid. However, I may put an extra burden on the assigned clinic nurse, as they would be required to cover phones and consumer messages when the triage nurse is on break.

This quality improvement initiative will be evaluated using qualitative means of collecting surveys. Each triage nurse will complete a survey before the QI initiative begins, then again after four weeks of working with scheduled breaks. The qualitative data will help evaluate the QI’s effectiveness.  Scheduled breaks have been shown to improve the quality of patient care amongst nurses (Han et al., 2021).

Reference:

Doud, D., Anderson, K., Stapleton, L., Perteet, L., Ferrera, A., Rodriguez, T., … & Maxey, C. (2020). Implementing Team-Based Nursing to Improve Patient & Staff Satisfaction.

Han, K., Hwang, H., Lim, E., Jung, M., Lee, J., Lim, E., … & Baek, H. (2021). Scheduled naps improve drowsiness and quality of nursing care among 12-hour shift nurses. International journal of environmental research and public health, 18(3), 891.

example # Vivian

A quality improvement initiative I would like to implement is fall prevention to decrease injury in patients at high risk. Falls among inpatients are the most frequently reported safety incident in hospitals, with 30-50% of falls resulting in some physical injury and fractures occurring in 1-3% (Morris and O’Riordan, 2017). Patients are at increased for falls while hospitalized due to it being an unfamiliar environment, acute illness, surgery, bed rest, medications, treatments, and the placement of various tubes and catheters, with elderly patients being at highest risk (Dykes et al., 2011).

Falls in the hospital setting can lead to both physical and psychological health consequences, like loss of confidence and prolonged hospitalization. Falls also negatively affect the hospital organization and the nurse assigned to the patient. Falls place a financial and legal burden on hospital organizations as there are many protocols in place to prevent falls from occurring. Implementing and enforcing fall protocols will ensure patient safety, improve their physical and psychological health and fears, and decrease financial and legal burdens.

References

Dykes, P. C., Carroll, D. L., Hurley, A. C., Benoit, A., & Middleton, B. (2011, June 03). Why Do Patients in Acute Care Hospitals Fall? Can Falls Be Prevented? The Journal of Nursing Administration, 36(6), 299-304. doi: 10.1097/NNA.0b013e3181a7788a.

Morris, R. and O’Riordan, S. (2017, August). Prevention of falls in hospital. Clinical Medicine (London), 17(4), 360-362. doi: 10.7861/clinmedicine.17-4-360.

Recommendations for Information Technology

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