Explanation of User Research Project

December 8, 2022

Explanation of User Research Project

Order Number	636738393092
Type of Project	ESSAY
Writer Level	PHD VERIFIED
Format	APA
Academic Sources	10
Page Count	3-12 PAGES

Instructions/Descriptions

Explanation of User Research Project

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Complete the requirements listed below:

User Research

Using Microsoft Word or PowerPoint, complete the steps below for the user research portion of the project:

Step 1	User Analysis. Identify the characteristics of your user population. If you have multiple user classes (types of stakeholders), identify each one. Create a persona for each type of primary stakeholder. You need to include at least two user personas.
Step 2	Task Analysis. Determine the tasks of the problem you’ve chosen and analyze their characteristics. Think about other questions you should ask that might be relevant to your particular domain. You should find and analyze at least three tasks. If you can’t find that many tasks in your problem, try drilling down to more specific tasks, and consider exceptional and emergency tasks. Write a Hierarchical Task Analysis (as done in class) for each task. At this stage you should be focused on the abstract steps of each task and should not be thinking about what your interface will look like yet.
Step 3	Problem Scenario Analysis. For each task, write a paragraph-length problem scenario: a concrete, realistic example of the task.
Step 4	Usability Requirements. Think about what usability metrics make sense for your project and specify at least two measurable usability criteria for your final system (e.g., “Users will score satisfaction at least 4.0 on a 1-7 scale following performance of two standardized tasks.”).

Design and Wireframes

Using one of the UI tools, complete the following:

Step 1	Sketches: Take time to brainstorm a variety of different interface designs, sketching them by hand on paper or digitally. You should play with many more than two designs, but you only need to record two.
Step 2	Storyboards: Using the scenario, generate one preliminary design for your user interface. Explain each design and include a storyboard showing how it works for your scenario. The storyboard should combine words with sketches showing how the interface would look over the course of the scenario.
Step 3	Wireframes: After the storyboard, you should have an analysis that considers the design’s good and bad points for learnability, visibility, efficiency, and error prevention. Create a digital wireframe of the UI design. The wireframes should include all screens needed to complete the scenario.
Step 4	Presentation: Present the storyboard and wireframes professionally. This could be completed by using Microsoft Word, PowerPoint, etc. Include: describe the design for each of the wireframes – justify your design decisions.

Project 2 Reflection

Question 1	What issues or challenges did you face completing this project?
Question 2	What software programs did you use to create this project?
Note 1	You can submit your Project 2 Reflection as a Microsoft Word document or just copy and paste your answers into your Assignments Folder’s text box when you submit your assignment along with the rest of the required project files.

Submit your Project Files to LEO

Task 1	Submit your completed User Research document to your Project 2 Assignment Folder.
Task 2	Submit your completed Wireframes to your Project 2 Assignment Folder.
Task 3	Complete a Project 2 Reflection (below) and submit it to your Project 2 Assignments Folder.

Putting It All Together

IAKM-60112-001-201560: Advance Information Architecture

Putting It All Together

Overview of the Project The areas of focus Upper Sandusky Community Library site were to:

Organize the site’s content that makes sense to the users 2. Easily provide access to current events, on-line tools and applications 3. Help the user find their way to the information they need on the site 4. Provide an organized on-line catalog 5. Create a more attractive landing page 6. Update the site’s technology but also making it easy enough for the current staff to update the site

The other issues that were addressed included: 1. No visual breadcrumbs; users should know where they are at all times on the site. 2. No search function for the site itself; user needs quick access to the whole site. 3. Create a better layout for the homepage. Display some information that attracts the user to want to continue their experience of the site.

Add an actual footer at the bottom so that the user can access contact information quickly, and also so that users can request additional information. 5. Change some of the label titles to make it clearer and more understandable to the user. 6. Keep the navigation types consistent. 7. Use better visual contextual clues so that users knows that an image is just an image, or if it’s a click-able button.

The Research Interviews Research was conducted at the South Bowie Branch Library located in Bowie MD. The library is fairly new, and has an area dedicated and designed for the younger readers. The library also has meeting and conference rooms avail- able to rent. Two librarians from the South Bowie Branch Library were asked in person the following questions in order to learn and understand why people are using municipal sites:

What type of people most commonly use your website? 2. Why do they come to the site, what are they doing? 3. What challenges do they face when using your website?

Research Sources According to PEW Internet and Pew Research Centers, libraries have to shift their focus to add more e-book options because of their customer’s new reading habits. Mothers like that libraries offer service to help educate their young children and also because its a free service. Teens and young adults like new technologies and would most likely use a GPS application to find material at the library, and Redbox like kiosks for books and movies.

Labeling, Taxonomy & Navigation Preformed a Treejack study using four participants to assess the information architecture design. Also tested the navigation using Chalkmark using four participants and wireframe sketches.

Putting It All Together

Personas Karen Williams is a stay-at-home mother of two children who also has a blog called Free Range Mom for other moms and suggest free activities for small children. Karen stopped working at her 9 to 5 as an editor for an on- line magazine after giving birth to her second child.

Her and her husband agreed money would be tight, but it was the best decision because of the rising cost of daycare for two small children. Plus, she can spend lots more time with her children while they were young and be a little more hands on in their early development stages.

Because Karen’s children are not in a daycare setting, she still wants them to interact and gain good social skills with other children. When her children are both ready to enter elementary school, Karen will return to the work- force.

Karen visits her local library website to check the schedule for free story time, and has even joined a reading club for her oldest at the library that meets every 2nd and 4th Wednesday. Karen often blogs about the free services at the library and also provides a link to her readers that connects them to the library’s calendar page.

Goals: • Attend free literacy programs for her young children • Keep her children engaged and social with their peers • Provide free and useful information to her readers

Karen Williams “Busy dot YEAH!!!!”

Tina Gray is a nurse practitioner and a single mother of two 12-year-old twin girls. She works at a community clinic and some weekends she may pick up a shift working on-call at the local hospital. Her live-in mother often helps with caring for the girls when Tina is at work.

Raising tween-aged girls is a difficult job for the very busy Tina, because the girls don’t want to do homework, so assignments are often done at the last minute. Also, Tina’s mother doesn’t drive, so during Tina’s break at work she logs on to the library’s site and reserves books for her girls and picks them up after her shift.

Tina also receives email notification when checked-out books are overdone. If Tina is working an extra shift and doesn’t have time to stop by the library, she simply logs on her library account and renews her daughters’ books. Goals:

Be able to reserve books on-line and pick-up at the library quickly • Renew books through the website without having to pay late fees • Reserve and then pickup books at a later time

Tina Gray “Tween double trouble but twice the fun”

Explanation of User Research Project

RUBRIC

Excellent Quality

95-100%

Introduction

45-41 points

The context and relevance of the issue, as well as a clear description of the study aim, are presented. The history of searches is discussed.

Literature Support

91-84 points

The context and relevance of the issue, as well as a clear description of the study aim, are presented. The history of searches is discussed.

Methodology

58-53 points

With titles for each slide as well as bulleted sections to group relevant information as required, the content is well-organized. Excellent use of typeface, color, images, effects, and so on to improve readability and presenting content. The minimum length criterion of 10 slides/pages is reached.

Average Score

50-85%

40-38 points

More depth/information is required for the context and importance, otherwise the study detail will be unclear. There is no search history information supplied.

83-76 points

There is a review of important theoretical literature, however there is limited integration of research into problem-related ideas. The review is just partly focused and arranged. There is research that both supports and opposes. A summary of the material given is provided. The conclusion may or may not include a biblical integration.

52-49 points

The content is somewhat ordered, but there is no discernible organization. The use of typeface, color, graphics, effects, and so on may sometimes distract from the presenting substance. It is possible that the length criteria will not be reached.

Poor Quality

0-45%

37-1 points

The context and/or importance are lacking. There is no search history information supplied.

75-1 points

There has been an examination of relevant theoretical literature, but still no research concerning problem-related concepts has been synthesized. The review is just somewhat focused and organized. The provided overview of content does not include any supporting or opposing research. The conclusion has no scriptural references.

48-1 points

There is no logical or apparent organizational structure. There is no discernible logical sequence. The use of typeface, color, graphics, effects, and so on often detracts from the presenting substance. It is possible that the length criteria will not be reached.