Define metrics and measure the current process

Define metrics and measure the current process

Instructions/Descriptions

Define metrics and measure the current process

Assignment Content

1.

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Purpose of Assignment

The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.

Resources

Microsoft® PowerPoint® (or other software such as Vizio, Microsoft® Word, etc.)

Assignment Steps

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Select a complex process from your personal life or work.

Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create a flowchart of the as-is process.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

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Use Microsoft® PowerPoint® or other software, such as Vizio, Microsoft® Word, etc. to create an improved process flowchart.

Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.

Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

Format your assignment according to APA guidelines.

Submit your assignment.

Resources:

• Flowchart Improvement Process Grading Guide
• Center for Writing Excellence
• Reference and Citation Generator
• Grammar and Writing Guides

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Define metrics and measure the current process

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