Cause and Effect of Self-Reflection

Cause and Effect of Self-Reflection

Instructions/Descriptions

Cause and Effect of Self-Reflection

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Self-Reflection

I took this course with a premise that it would be an easy course, after all I have been a member in many organizations in the last 20 years. In my mind, there was nothing in this course that I have not seen or experience; I have experienced the theory that this course is going to teach. This course was mainly for the new generation that never has stepped into the workforce or has done it for a short period of time. Well I can honestly say that this was not the case, not only did I have to participate, listen to other perspectives, but also present my own case utilizing what I have learn, explaining the reasoning behind the cause and effect of the case.

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Indeed, many of the subjects lectured were areas that I had experienced or had to deal with, and even though I knew how to approach the situation, I did not know the cause or reasoning behind it. For example, Chapter 3 gave me in insight on perceptual biases, how we perceive people effect their production or efficiency. I am sadly aware now that I have been seeing people differently without even realizing it. How the team halo effect and similar-to-me-effect had caused people to think that I show favoritism to some of my workers. What is worse how I have fallen exercised the Golem effect in the past, perceiving that certain workers with similar work appearances/ethics would perform the same way as others in the past. Failing to see that work performance is based on many variables.

Do to this course I have a better understanding of why my workers perform the way they do. This course has open my eyes to many of the errors we are currently doing at my company, and I am currently applying the knowledge I have learned. In the past, our company has had a turnover of 45%, I thought the cause was due to competitive pay around the area, because we are surrounded by many other DC’s. However, I made some changes in my area, after learning that people are not always motivated by pay, but instead look forward to being challenged and want to job satisfaction.

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After empowering some of my leads and key associates, as well as warehouse workers, our turnover has dropped to 35%. I had a meeting with each group and asked for their input, to my surprise each group had many things to add. With their help, we improved some of the inefficiencies, and by applying some tips from chapter 4 “boosting employees’ self-efficacy”, not only did our turnover dropped, but also our efficiency increased.

I am glad that I toke this course, not only was it a challenge and eye opener, but also a great tool that has helped me improve in my career. Now that I have more time, I will be dissecting the book and plan to take more courses like this to improve my knowledge of not only for career improvement, but also to become a better manager. Thank you for your guidance and the how you taught your course, I know that it was challenging at times, but saw how what you teach is utilized. I hope to take future courses with you and to be challenged.

Cause and Effect of Self-Reflection

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