BA and SR Section II Process Analysis

BA and SR Section II Process Analysis

Instructions/Descriptions

BA and SR Section II Process Analysis

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Stage 2: Process Analysis

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 assignment.

Overview

As the business analyst in the CIO’s department of Chesapeake IT Consulting (CIC), your next task in working towards an IT solution to improve the hiring process at CIC is to conduct a process analysis. This will identify how the current manual process is working and what improvements could be made to the process that would be supported by a technology solution.

Assignment – BA&SR Section II – Process Analysis

The first step is to incorporate the feedback you received on your Stage 1 assignment, making any needed corrections or adjustments. Part of the grading criteria for Stage 4 submission includes addressing previous feedback to improve the final report. For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) Report by conducting an analysis of the current hiring process and presenting information on expected business improvements. This analysis lays the ground work for Section III – Requirements of the BA&SR Report (Stage 3 assignment) which will identify CIC’s requirements for a system.

Using the case study, assignment instructions, Course Content readings, and external resources, develop your Section II: Process Analysis. The case study tells you that the executives and employees at CIC have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. As the stakeholders provide their needs and expectations to improve the process, identify steps that could be improved with the support of a hiring system. Also look for examples of issues and problems that can be improved with a technology solution.

Use the outline format, headings and tables provided and follow all formatting instructions below.

Begin with your Section I (Stage 1 assignment), making changes based on feedback you received and add Section II. Apply specific information from the case study to address each area.

1. Process Analysis

Hiring Process:

Part 1 – To understand what the new hiring system needs to do for CIC, you will first analyze the current hiring process (often referred to as the “as-is process”). The stakeholder interviews in the CIC Case Study provide some needed information about how the process is currently conducted, but you may need to make some additional logical assumptions. You will need to combine the steps that each interviewee discusses and organize them into a logical sequence showing the high-level start to finish process. First, insert an introductory opening sentence for this section that addresses both Part 1 and Part 2 below. Then, insert into the table the steps that are missing and enter the position title of the person who would perform each step. The beginning and ending steps have been provided for you and should remain in your table. Each process step should be concise and include an action verb. (Provide an introductory sentence that applies to the complete table and copy the table and insert information within.) Note: Although different organizations can use different hiring practices, focus on information from the case study to capture key steps needed for this system. Incorporating additional steps such as testing, second round of interviews, etc. may cause you to omit key steps required to for CIC’s process.

Part 2 – The overall hiring process has several steps which you listed for Part 1 above. For each of the steps listed, complete the To-Be Process column in the table describing how this part of the process will be supported by the technology solution to improve the hiring process. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy – think at a higher level than the specific process step.  For each step, identify the result of using the system, as shown in the two examples. While it is important the system will speed up each step of the process, think about how CIC or the responsible employees would benefit from using an automated system to perform that step.

The first row and last rows have been completed for you as an example and must be retained and not revised. Insert logical steps that would sequentially fall between #1 and #12

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BA and SR Section II Process Analysis

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